Data privacy policy at Republik

At Republik, we take the protection of your personal data seriously. This privacy policy describes how we collect, use, disclose, and protect personal data in accordance with Law 25 on the protection of personal information in the private sector.

Personal data refers to information, in any form, directly or indirectly related to an identified or identifiable natural person.

It may include:

• Your contact details (name, email address, phone number, etc.) when you provide them to us so that we can follow up on a request from you.
• Your browsing preferences on our site, such as settings regarding your acceptance of cookies or your language preference for viewing the site.
• Information about your professional situation if you provide it to us, such as the position you hold and the company where you work.
• Technical information about your internet connection (internet protocol address, IP) and the configuration of the device you use to view our site (operating system, screen resolution, browser, etc.).
• Information about your journey on our site (pages viewed, time spent on a page, links clicked, etc.) and your interactions with certain features such as data submission forms.
• Comments you publish on our blog or on our social networks such as Facebook and LinkedIn.
• Your communications with our sales teams, customer relationship teams, human resources, etc., conducted through our website.

We use your personal data for:

• Improving Customer Experience: Using data to enhance our services and provide a memorable customer experience.
• Website Access and Usage: Facilitating access and efficient usage of the website for users.
• Managing Customer Relations: Establishing and managing customer relations, particularly for tender processes.
• Processing Requests: Responding to user and customer queries, including inquiries for information.
• Recruitment: Allowing candidates to apply for job offers posted on our site.
• Problem Resolution: Handling reported issues, including troubleshooting, support, optimization, and security breach reviews or data restoration.
• Website Improvement: Evaluating, optimizing, and enhancing the content and features of our website.
• Communication: Interacting with you regarding your requests or experience with our services, website, or newsletter.
• Usage Analysis: Tracking the use of website features to provide relevant advertising content, improve our ads, and tailor our site to audience interests. For more details, see the section on cookies in this policy.
• Other Authorized Purposes: Using personal information for any other purposes you have specifically authorized.

We commit to using personal information only for the purposes for which it was collected.

Your consent to the collection, use, and disclosure of your personal data is obtained when:

• You fill out one of our online forms.
• You subscribe to our newsletter.
• You submit an application for a position.
• You send us your information when signing a business partnership agreement.
• You provide us with financial information, such as a billing address, banking information, or payment data.
• We may collect information when you click on our communications and advertisements on third-party sites such as Google Search, LinkedIn, Facebook, and Instagram.

Your information can be deleted or returned to you at any time by contacting us at info@republik.ca or by phone at 514-390-8844.

The collected data is not kept indefinitely, but for varying periods depending on the nature and purpose of the data, as well as regulatory requirements.

At Republik, we store all data on highly secure servers, protected against misuse and unauthorized access. We are committed to maintaining rigorous physical, administrative, and technical security measures, both in our offices and in dedicated data storage centers. Access to information is strictly limited to individuals (employees or agents) who need it to perform their tasks.

Republik makes reasonable efforts to ensure the protection of your personal information, whether during your use of our website or during your communications and interactions with us. More specifically, we adopt technical and organizational measures to protect your data against loss, theft, unauthorized access, and disclosure, both internally and externally to our organization. However, it is important to recognize that no security system is infallible, and a risk of security breaches always remains. Republik cannot be held responsible for the disclosure of your information, except in cases of negligence on our part.

Data may be stored on servers located outside Quebec and processed by third-party service providers also based outside Quebec (e.g., Google).

We share your personal data with data analytics services such as Google Analytics, Facebook Ads, Supermetrics to better understand how visitors use our website or how people have interacted with our brand.

As indicated above, we use your personal information to provide you with targeted advertising or marketing messages that we believe may interest you.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

LINKEDIN – https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

For any questions regarding this policy or your personal data, please contact our Data Protection Officer:

Martin Bertrand, Marketing & Culture Director
martin@republik.ca / 514-390-8844
1435 rue Saint-Alexandre, suite 710, Montreal, QC, H3A2G4

We may update this policy from time to time.
Changes are posted on this page of our website.
Last revised: February 1st, 2024